To support Freelancers and improve our Client service, mission follow-up is put in place to ensure proper execution of the Work Service.
At the start of the mission, the Project Engineer makes an appointment with the Client for a six-week review. The following reviews are then scheduled every six months or upon request.
These meetings are used to review the elapsed period and to measure Client satisfaction. & Freelance. During these reviews, the discussion deals mostly with the work completed or in progress, difficulties encountered, solutions put in place, understanding of what’s at stake, suitability of the profile, compliance with objectives, quality of deliverables, etc.
Client benefit: These reviews enable our team to gather information and learn more about the Client (context, requirements, organisation, methods, etc.) and thus improve the relevance our future proposals.